Refund Policy

Restocking Fees

At Oskar Jacket, we are committed to providing a smooth and transparent return process for our customers. That’s why we proudly offer zero restocking fees on all returned items. Whether you’re returning a jacket due to a size mismatch or simply because it didn’t meet your expectations, you can initiate the return without worrying about any hidden charges. Our customer-first policy ensures that your shopping journey remains stress-free and fully secure.

Refund Processing Time

We understand how important a timely refund is. Once your returned product reaches us and successfully passes the quality inspection, we begin the refund process within 2 business days. The refund will be issued to your original payment method, and depending on your bank or payment gateway, it may take a little extra time to reflect in your account. Rest assured, we are dedicated to processing all refunds quickly, accurately, and with complete transparency to ensure a positive post-purchase experience.

Contact Detail

Company Name: Oskar Jacket ™
US Office Address: 4th St N # 6187 St. Petersburg, FL 33702
Company Number: +1 574-465-9491
Email: sales@oskarjacket.com
AU Office Address: 8/10 Treves St, Merrylands NSW 2160, Australia
Contact No (AU): +61 416 553 473
Business Hours: Monday – Friday, 9:00 AM to 6:00 PM (FL, USA – GMT-4)
Response Time: We aim to respond within 24 Business Hours